1. Introduction
FareFalcon ("FareFalcon," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at farefalcon.com and use our services (collectively, the "Service").
Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of the Service.
2. Information We Collect
Information You Provide
- Email address: collected when you join the waitlist or create an account.
- Flight reservation details: airline, confirmation number, route, travel date, and amount paid, provided by you to enable flight price monitoring.
- Survey responses: optional information such as how many flights you book per year, used to understand and improve the Service.
Information Collected Automatically
- Log data: IP address, browser type, referring URL, pages visited, and timestamps, collected when you access the Service.
- Cookies and similar technologies: used to maintain session state, prevent fraud, and understand usage patterns. You may disable cookies in your browser settings, though some features of the Service may not function correctly.
3. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve the Service
- Monitor your flight reservations for price drop opportunities and send you alerts when opportunities are detected
- Send you transactional emails, including waitlist confirmations, account notifications, and opportunity alerts
- Respond to your inquiries and provide customer support
- Understand how the Service is used and identify ways to improve it
- Detect, prevent, and address fraud, security incidents, and abuse
- Comply with applicable laws and regulations
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: We share information with trusted third-party vendors who assist us in operating the Service, including Supabase (database), Resend (transactional email), and Vercel (hosting). These providers are contractually bound to use your data only as directed by us and in accordance with this Privacy Policy.
- Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process (such as a court order or subpoena).
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
- With your consent: We may share your information for any other purpose with your explicit consent.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or fraud-prevention purposes.
Waitlist data is retained until you are invited to join the Service or until you request deletion, whichever comes first.
6. Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS), encrypted data storage, access controls, and regular security reviews.
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights with respect to your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information.
- Opt-out of communications: Unsubscribe from marketing or notification emails at any time using the unsubscribe link in any email we send you.
To exercise any of these rights, please contact us at privacy@farefalcon.com.
8. Children's Privacy
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under 13, we will delete that information from our records.
9. Third-Party Links
The Service may contain links to third-party websites, including airline websites used to act on price drop opportunities. These third-party sites have their own privacy policies, and we do not accept any responsibility or liability for their policies or practices. We encourage you to review the privacy policy of any third-party site you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
FareFalconprivacy@farefalcon.com